Customer register and privacy policy


Personal Data Act (523/1999) § 10
EU General Data Protection Regulation (EU 2016/679)
Completed: 3.1.2024

The owner of the register
Kotatuli Oy

Sammalseläntie 1120, 97320 Marrasjärvi
Business ID: 1550273-2

Contact person for matters concerning the register
Name: Katja Kiuru

Address: Sammalseläntie 1120, 97320 Marrasjärvi
Phone: 0440505174
Email: katja@p.kotatuli.fi

Name of the register
Kotatuli Oy customer and privacy register

Purpose of processing personal data

  • Maintaining client data for the provision of services, booking appointments and billing

The data to be recorded in the register may include:

  • Name of person
  • Company/organisation
  • Contact information (phone number, email, address)
  • IP address of the network connection
  • Possibly social media accounts/profiles
  • Information on ordered services and changes to them, billing information
  • Other information related to the customer relationship and the services ordered

Regular sources of information
The data stored in the register is obtained from the customer through, for example, messages sent via the contact form, accommodation reservation form, programme services reservation form, email, telephone, social media services, contracts, customer meetings and other situations where the customer discloses his/her data.

Transfer of data outside the EU or EEA
Data is not regularly disclosed to other parties. Information may be published to the extent agreed with the customer. Data may also be transferred outside the EU or EEA by the controller.

Principles for the protection of the register
The processing of the register will be carried out with care and confidentiality, and only by the employees whose job description it falls within.

Right of inspection and right to request correction of information
Every person in the register has the right to check the information stored in the register and to request that any inaccurate or incomplete information be corrected or completed. If a person wishes to check the data stored about them or request a correction, the request should be sent by e-mail to the controller. The controller may, if necessary, ask the applicant to prove his or her identity. The controller will respond to the customer within the time limit set by the EU General Data Protection Regulation (usually within one month).

Other rights related to the processing of personal data
A person in the register has the right to request the erasure of personal data concerning him or her from the register ("right to be forgotten"). Data subjects also have other rights under the EU General Data Protection Regulation, such as the restriction of processing of personal data in certain situations. Requests should be sent by e-mail to the controller. The controller may, if necessary, ask the applicant to prove his or her identity. The controller will respond to the customer within the time limit set by the EU General Data Protection Regulation (usually within one month).